Additional Policies Agreements.
Termination
may terminate your access account to the Services, in whole or in part, without notice in the event that you fail to pay any fees due; .you violate this Agreement; your conduct may harm Hosting Nepali and other
NO.ADULT/PORNO/BOTS/IRC/FOREX/BITCOIN/GAMBLING
NO SPAMMING/ABUSE OF SERVER /GAMERS/WAREZ
NO HATRED/SCAM/BOGUS WEBSITES/FILESHARE/STREAMING VIDEO
limited warranty hosting services
Non-refundable Products and Services.
There are no refunds on domain names, dedicated servers and cloud hosting, vps server,window server,Rdp server ,without reason non refundable any product
Backups and Data Loss
Your use of the Services is at your sole risk
Bandwidth Usage.
Shared servers are not limited in their bandwidth allowance.
Migration
We do not offer help with moving clients to our servers due to the staff costs which would be required that we can not supply with the cheaper prices we offer.
Server Closure/Company Closure:
If Hosting Nepali Network was to shut and all servers closed down we DO NOT hold any responsibility for data loss (other than the backups we will supply) we also DO NOT hold any responsibility for client loss, income loss, etc. We pay no COMPENSATION at all if we have a full company closure.
UNLIMITED’ meaning (DOES NOT AFFECT PARTNER PLANS)
Below we outline the meaning of ‘UNLIMITED’ regarding ALL our plans
Some plans offer unlimited options, such as our MASTER PRO MAX. These plans are mainly aimed at our long term clients. However, we have to ensure you know you are limited. UNLIMITED doesn’t always mean UNLIMITED, please see our outline below:
UNLIMITED BANDWIDTH – YOU CAN USE AS MUCH OR AS LITTLE BANDWIDTH AS YOU WANT (no limit)
UNLIMITED ACCOUNTS – YOU CAN USE AS MANY AND MAKE AS MANY ACCOUNTS AS YOU NEED (no limit)
UNLIMITED STORAGE – EACH ACCOUNT AVERAGE IS 3GB, ACCOUNTS OVER 50GB ARE CLASSED AS HIGH. ANY HIGH ACCOUNT WILL BE LOOKED INTO AND TERMINATED IF ABUSE IS FOUND. ACCOUNTS OVER 75GB WILL BE WARNED THAT THEY HAVE 48 HOURS TO REMOVE STORAGE OR FIND A BAN (IF CONTENT IS AGAINST TERMS).
Own server plan / buying a pre-made website:
When you take out one of our pre-made website hosting companies or your server plan we have the right to cancel your item if you do not pay, change back, or abuse the system.
We take all threats of refund requests with these systems very tough and we will fight the case every time.
Our policy is as soon as we send your those details with this plan, you only get 12 hours refund request, because we would be out of pocket otherwise, you could download the files, steal the license, etc.
You as the client also agree to our terms that if you can’t understand the software and don’t help look up how to use the software we can’t be held liable for refunds.
Spamming:
Sending unsolicited emails in bulk quantity is strictly prohibited and also punishable by law. Sending emails to customers submit their consent to you by subscribing to your services is allowed.
However, If any of our IP addresses get banned or blacklisted due to spamming activities performed by you, we may not only immediately suspend your account but also have the right to take legal action against you.
Abuse on our Infrastructure:
Using our servers to perform stress testing, outbound DDoS attacks, crypto mining, intensive I/O operations or performing actions that test our servers to their full limit and may cause harm or slight interruption/performance degradation to our equipment.
As a client, you are responsible for all your accounts. Any attempt to make damage to our servers or other clients is strictly prohibited by the authority of this agreement.
Your account may be suspended if this is violated. We will provide a second chance if you contact us via support ticket.
Refund Policy:
We provide a 3-day (three) money-back guarantee period for you to trial our services without any commitment. This applies to shared hosting, reseller hosting, and game hosting accounts only and does not apply to add-ons, domain registrations, one-time services, etc.
You must open a support ticket to our Billing Department within 3 days of your order to request a refund. Please note that refunds are processed within 72 hours.
Chargebacks will result in a TERMINATION of your account with no warning and all data removed.
Accepted Usage:
All services are provided by Hostingnepali.com must be used for legal purposes only and should not violate any nepali law including any state, city law. Violation of any NEPAL,UK, ASIAN, GERMAN and US nepali laws will result in immediate suspension of your services without any possibility of a refund.
Following activities are considered illegal and prohibited but the scope of this document is not limited to these activities:
- Hosting or distributing copyright material, without prior consent
- Usage our server to perform DDoS Attacks or intensive server requests
- Hosting material that is viewed as obscene or indecent. For instance, child pornography or hate speech
- Spamming / sending unsolicited emails in bulk quantity
- Distribution of trojans or spyware
- Sales of controlled substances such as Illegal Drugs or any related content
- Promoting hate or racism against any specific group of people or an individual
We also do not allow any server clients to use any style of cloud storage on our servers. This includes all cloud storage software, e.g. OwnCloud.
Price Change
anytime
update: Thursday, November 4, 2021